A Lesson in Customer Relations, Courtesy of Blyk
So, the UK media has been abuzz this week with news that Blyk will be closing it’s consumer facing operations. They are entering into a partnership with Orange. I read all of this through news services and articles during the last 3 weeks…rumours, speculation, and then the announcement.
- Posted 30 Jul 2009 ★ Permalink
The MySpace Question
This week, MySpace made headlines when they were told to “refocus” and concentrate on their best qualities – ie. being an entertainment and music site. Considering that they managed to see a 22% decline in visits, when social network traffic in general was increasing by 9%, one can see the dilemma they are in.
- Posted 23 Jul 2009 ★ Permalink
The new urban pigeons
Everyone knows that sinking, panicky feeling when you see someone you don’t want to talk to. You avert your gaze, quicken your pace and pray silently that they don’t come running after you. The problem is that I’m not talking about bumping into embarrassing acquaintances from school, I’m talking about charity fundraisers or ‘chuggers’ as they are widely known.
- Posted 13 Jul 2009 ★ Permalink
The Modern Day Luddites Movement
I’m sure many are aware of the term Luddites however for those that are not. They were a social movement of British textile artisans in the early nineteenth century who protested—often by destroying mechanised looms—against the changes produced by the Industrial Revolution, which they felt were leaving them without work. The Industrial revolution of the early 19th century altered the shape of Industry forever.
- Posted 3 Jul 2009 ★ Permalink